Computer Care IT

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Company Profile

Computer Care IT Pty Ltd is an Australian owned private IT company incorporated in 1991.  Our mission is to work with companies as a business partner to accommodate all IT needs.  We sell, install, maintain and repair Microsoft and Unix/Linux computer networks, servers, workstations and peripheral equipment including printers, terminals, tape drives and communication devices.  The company also provides technical computer consulting services in areas such as network security, optimisation, installation, purchase and upgrading of computer equipment.

To provide effective maintenance, diagnostic and backup services, Computer Care has a substantial range of technical resources, spare parts, and replacement units to give the customer maximum Up-time.

All engineers on Computer Cares' staff are fully qualified and experienced computer engineers. 

 


Services

Computer Care IT services include:

Security

·        Network and system audits, secure Internet access advice and set-up, firewall design and implementation

Computer Systems

·        System design, implementation, and upgrades in new or existing premises; advice on solution options to meet business needs

Computer Networks

·        Microsoft and Linux LAN and WAN design, supply, and implementation; advice on improving performance and upgrading systems; installation and upgrade implementation

VoIP Phone Systems

·        Linksys SPA and Cisco Phone systems. Sales, installation and maintenance of business grade VoIP systems

 

Hardware

·        Supply, installation, maintenance, and repair - Computer Care IT holds spare parts and replacement units to reduce down time and ensure that customers experience maximum up-time; 24 x7 maintenance contracts are available

Peripherals

·        Supply, installation, maintenance and repair – HP printers, Cisco, Linksys and Netgear communication devices, tape/ disk drives, racks/cabinets

Operating Systems

·        Supply, installation, maintenance, system optimisation and repair - all Computer Care IT engineers are Microsoft, Linux, and Cisco certified

Helpdesk support

·        Effective diagnostic support and back up services – 24 x 7 help desk and remote support contracts are available

IT Consulting

·        Advice on equipment purchases, replacement, and upgrades, IT mergers, disaster recovery, back up solutions, etc

IT management

·        Relief/contract IT Management. Handy for when the IT manager/IT Savvy employee take a holiday.


Pricing (includes GST, no call out fee)

·        $100 per hour between 9:00AM & 5:00PM on business days

·        $150 per hour weekends 9AM to 10PM and weekday evenings 5PM to 10PM

·        $200 per hour nights 10PM to 9AM

·        1¼ hour minimum charge for a site visit

·         ¼ hour minimum charge for a Help Desk call

·        Additional travel and parking expenses paid by the customer


 

Contact Information

Sydney

Phone: 02 9410 0405

Fax:     02 9419 2958

Suite 226, Level 3, 813 Pacific Highway

Chatswood NSW 2067

AUSTRALIA

Melbourne

Phone: 03 9646 0141

Fax:     03 9644 1170

Unit D3.0 63 Turner Street

Port Melbourne VIC 3207

AUSTRALIA

 

Electronic mail

General Information:  (info@computercare.com.au)

Sales and Consulting: (sales@computercare.com.au)

Webmaster: Jeff Hawkes (jeff.hawkes@computercare.com.au)

 

Remote

 

Following is a short list of products covered. (for search engines)

Repair and Install IBM Compatible, Intel based, DEC, Compaq, HP Hewlett Packard, Sony, Epson, Netcomm, Cisco, Microsoft, File servers, Workstations, PC's, Printers, Tape drives, Laser printers, Modems, Hubs, Switches, Print servers, Modems, Hubs, Switches, Print servers, Windows 2003, Windows 2000, Healthare, medical director, pracsoft, intrahealth profile, hcn software